The map is not loading at all when I try to run a scan. Why is there is a white space where the map should be?

You can always try loading the Map Scan page in another browser. If the map loads, then the issue is specific to one browser and you may need to change a setting. Here are some setting updates that may fix the problem:

Chrome Fix

Firefox Fix

Internet Explorer Fix

Microsoft Edge Fix

Mac/Apple Fix

Please contact us via the live chat or email us at account [at] localfalcon.com if you still do not see a map on the Map Scan page.

Categorized in: Help and Support