Local Rank Tracking Help & Support
We're always around to help. You can:
+ Use our live chat during business hours (8 am - 3pm eastern time).
+ Find answers to the most common frequently asked questions about Local Falcon here.
+ Get in-depth how-to's by reading articles in the Local Falcon Knowledge Base here.
Local Falcon Troubleshooting
The map is not loading at all/there is a white space where the map should be
The scan is showing no result (20+) but that does not make sense
The scan has different colored ranking pins seemingly at random
The map doesn't have a grid when I choose a listing from my locations
How can I quickly find certain reports?
What criteria can I filter reports by?
How do I filter reports using Location Groups?
Can I change the email address on my Local Falcon Account?
Can I export or use my Local Falcon data outside the platform?
Yes! We offer several ways to access and use your Local Falcon data:
- Direct Exports:
- CSV & PDF exports - Download your scan data and reports for use in spreadsheets, presentations, or client reporting
- Shareable URLs - Create public links to share specific scans or reports with clients and team members who don't have Local Falcon accounts
- Integrations & API
- API access - Pull your data programmatically into custom applications or internal dashboards
- Looker Studio connector - Visualize your Local Falcon data alongside other marketing metrics in custom dashboards
- Zapier integration - Automate workflows by connecting Local Falcon with 5,000+ other apps
- MCP (Model Context Protocol) - Connect your Local Falcon data directly to AI assistants like Claude for advanced analysis and insights
Whether you need data for client reports, internal analysis, or automated workflows, these options ensure your Local Falcon data works seamlessly with your existing tools and processes.
Contact Us
If you have any questions, you can reach us by:
+ sending an email to account [at] localfalcon.com
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