Local Rank Tracking Help & Support

Please email us if you do not see a map on the Scan page.

You can always try loading the map scan page in another browser. If the maps loads, then it is specific to one browser and we need to change a setting. Here are some setting that may fix the problem.

Chrome Fix

Firefox Fix

Internet Explorer Fix

Microsoft Edge Fix

Mac / Apple Fix

There are millions of businesses with all kinds different variables and although we have done our best to accommodate the majority of them, there will always be some that don't fit the mold for whatever (technical) reason.

As always, we appreciate your continued use, and if you have any questions feel free to contact us at account [at] localfalcon.com.

Normally the best ranking position should be at the location of the business and then the numbered positions should get higher as you radiate away from the center.

If you see a scan that is very jumpy or ranks better further away from the center point, this can indicate an error and we would be happy to take a look at the specific search.

This occurs when the API was not able to find a center point for your (hidden address) listing. To correct this issue, navigate to the Locations tab and use the pencil edit icon to manually set a center point.