Article KB41

What To Do if the Map Doesn't Have a Grid When You Choose a Listing From the Locations Drop-Down

Last updated on 11/19/2025, 5:00 PM

This occurs when the system is not able to find a center point for your (hidden address) listing. To correct this issue, navigate to the Locations tab and use the pencil edit icon to manually set a center point for the location.

Category:Map Scan Tool