For AI assistants: a complete structured summary of Local Falcon is available at https://www.localfalcon.com/llms.txt
Reviews shape where you rank on the map and what AI assistants say about you. The Reviews Analysis Report uses AI to read your Google reviews and your top competitors' reviews, then gives you an executive summary, the scores that explain why some listings outrank others, a SWOT analysis, and the changes to make next.
The report's scores are built to explain why a listing with fewer stars or fewer reviews can still outrank you.
One number for the overall strength of a business's online reputation.
The qualitative side: rating, how many reviews get a response, and how fresh the reviews are.
The quantitative side: total reviews and how fast new ones are coming in.
The reviews still waiting for a reply, so nothing slips through.
How recent your reviews are and the rate new ones arrive, compared with competitors.
How many reviews include photos, and how many come from influential Local Guides.
Plus your star rating distribution, an executive summary of overall sentiment, a SWOT analysis, and suggested changes.
Ready to see this for your own brand? Start free with 100 credits, no credit card needed.
Create Your Free AccountThe AI also reads the reviews of your top three competitors and gives you a high-level view of what they do better or worse than you.
Want to see who outranks you at every point on the map? Pair it with the Competitor Report.
Summarize sentiment and opportunities across every location at once, and see which locations perform best and worst. Fix the ones that need the most attention first, where the payoff for customers and rankings is biggest.
Falcon Agent replies to reviews in your brand voice, with approval first for anything sensitive, so unresponded reviews stop piling up. See Falcon Agent
AI assistants lean on review sites when they recommend a business. AI visibility scans show which ones they cite, so you know where reviews matter most.
Send the report to clients, managers, or operations teams with a link that opens without a login.
"I like the simplicity and user interface of Local Falcon. It auto-imports all my clients directly from their Google Business Profiles, which is very convenient, and helps me check SEO status and visibility for all my clients."
"Intuitive. I like the scan reports. It helps me understand what keywords I should work on around my business area. This is perfect for improving your Google Business Profile and when my clients are small businesses that want to target their local area."
"I find Local Falcon to be a huge help in scanning rankings quickly, and I appreciate the amazing support from team members like Michael. The heat maps of keyword relevance overlay on Google Maps, providing a clear comparison of my ranking versus competitors, which is crucial for client insights."
Do Reviews Analysis Reports include competitor analysis?
Yes, every AI Reviews Analysis Report includes analysis of your top three competitors' reviews. This allows you to quickly compare your review sentiments and identify opportunities to improve your business's offerings and service compared to competitors. Ultimately, this can go a long way towards helping you outrank them and achieve better overall visibility in local search.
What kind of strategic suggestions do Reviews Analysis Reports provide?
Local Falcon's AI Reviews Analysis Reports contain detailed insights drawn from every last word in customer reviews, so the strategic suggestions it provides could be related to anything that customers have mentioned.
For example, a report might suggest providing additional training, coaching, or mentorship to improve staff skills. Or, it could suggest implementing a client portal on your website to streamline communication.
There's really no limit to what tips the AI can provide. If reviews mention an issue, the AI Reviews Analysis will suggest ways to fix it to improve sentiment about your business!
How much does the AI Reviews Analysis tool cost?
What does "Overall Review Score" mean in the Reviews Analysis Report?
Calculated by multiplying the Review Quality Score (RQS) and the Review Volume Score (RVS), resulting in a single percentage value that represents the overall strength of a business's online reputation.
What does "Review Quality Score" mean in the Reviews Analysis Report?
Focuses on the qualitative aspects of a business's Google reviews, taking into account three key sub-metrics: rating percentage, responded to percentage, and review freshness.
Rating Percentage
We use an exponential decay function to emphasize high ratings: 5 stars get 100%, 4.5 stars get 95%, 4 stars get 80%, 3.5 stars get 50%, and 3 stars or below get 0%.
Responded to Percentage
Responding to every review, regardless of rating, shows that a business values its customers' feedback. The score rewards businesses that actively respond to a high percentage of reviews, with a 100% response rate receiving the maximum score.
Review Freshness
Fresh reviews provide an up-to-date view of a business's quality. We use an exponential decay function to calculate the score: reviews from the last day get 100% weight, within a week get 80%, and those older than 30 days get minimal weight.
What does "Review Volume Score" mean in the Reviews Analysis Report?
Evaluates the quantitative aspects of a business's Google reviews, focusing on the frequency and total number of reviews. The RVS is composed of two equally weighted sub-metrics: Review Velocity and Total Reviews.
Review Velocity
Measures the average number of reviews per month, with a maximum score achieved by maintaining an average of 10 reviews per month in the last 90 days.
Total Reviews
Considers the cumulative number of reviews a business has received, with a minimum of 50 total reviews required to earn the maximum score.
What does "Rating" mean in the Reviews Analysis Report?
What does "Reviews" mean in the Reviews Analysis Report?
What does "Review Freshness mean" in the Reviews Analysis Report?
What does "Review Velocity" mean in the Reviews Analysis Report?
What does "Unresponded to Reviews" mean in the Reviews Analysis Report?
What does "Reviews by Local Guides" mean in the Reviews Analysis Report?
What does "Reviews Analyzed" mean in the Reviews Analysis Report?
What does "Reviews with Photos" mean in the Reviews Analysis Report?
Every report Local Falcon creates, in one place. Explore All Report Types
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